Privacy Policy

1. Introduction

Xerour ("we", "us", "our") operates xerour.com and its related services, including our project inquiry forms, contact forms, and the Xerour digital products store. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details: name, email address, phone number, WhatsApp number, and company name
• Project details you share through our inquiry form (service type, budget, timeline, project description)
• Order details when you purchase a digital product, including delivery preference (installation or source-only) and payment confirmation from our payment partners
• Messages you send us through our contact form

We do not collect or store your card, UPI, or bank details — payments are processed directly by Razorpay and PhonePe, our payment gateway partners, under their own security standards.

3. How We Use Your Information

• To respond to project inquiries and contact form submissions
• To process orders placed through our store and get in touch with you (typically within 24 hours) regarding your source code or installation
• To send order confirmations and service-related email notifications
• To improve our services and website

4. Sharing of Information

We do not sell your personal information. We share information only with:

• Payment processors (Razorpay, PhonePe) to complete transactions
• Service providers who help us operate our website and email communications
• Authorities, where required by law

5. Data Storage & Security

Your information is stored on secure, access-controlled servers. We take reasonable technical and organizational measures to protect your data, but no method of transmission or storage is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

7. Cookies

Our website may use basic cookies or local storage to remember your preferences and improve your browsing experience. We do not use invasive third-party tracking.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, reach out to us:

• Email: hello@xerour.com
• Phone: +91 98711 28653
• Address: G-9/62 Ratiya Marg, Sangam Vihar, New Delhi - 110080, India